Much like the library, KS StateBank’s Learning Center was designed to be your resource for information. Whether you have questions about a particular product or need step-by-step instructions for one of our services, we hope you’ll find what you’re looking for right here.
Can’t find the answer? We’re happy to help! Just give our Client Care team a call at 800-588-6805 or stop by one of our branches and we’ll either help you find the information on the website, or we’ll walk you through your issue.
Security Awareness
Consumer Resources
- Debit Card Security
- How to Prevent Identity Theft
- Mobile Banking Security
- Mobile Banking Security (Spanish, PDF)
Business Resources
Can you spot a scam? At KS StateBank, we’re committed to helping you spot scams. We’ve joined the American Bankers Association and banks across the country in a nationwide effort to help you avoid losing money to a scam with the Banks Never Ask That campaign.
Financial Education
- ABA: Why Your Money is Safer in a Bank
- FDIC Deposit Insurance
- FDIC’s Electronic Deposit Insurance Estimator (EDIE)
- FDIC: Money Smart (online lessons) – English
- High-Balance Deposits with the IntraFi network
- Phasing Out the Penny
User Guides and FAQs
Online Banking
- Online Banking User Guide (PDF)
- Online Banking FAQ
- E-Statements and E-Docs FAQ
- Online Bill Payment User Guides
- Secure Tokens User Guide (PDF)
- Secure Tokens FAQ
- Bank to Bank Transfers User Guide (PDF)
- Bank to Bank Transfers FAQ
- My Money Quick Start Guide
Business Online Banking
Mobile Banking
- Mobile Banking App User Guide (PDF)
- Mobile Banking App Updates Guide
- Bill Payment Updates for Mobile Banking Guide (PDF)
- Mobile Banking FAQ – includes Mobile Deposit and SecureSwipe
- Text Banking FAQ
Open an Account Online
Debit Cards
Business Credit Cards
Telephone Banking
Beneficial Ownership Rules
Helpful Tips and Tools
Forms
