FAQs
We have worked hard to ensure that our products and services are both easy-to-understand and easy-to-use. However, it’s inevitable that from time to time you’ll have a question about how something works.
We wanted to create a place that you could easy reference to find those answers. In the event that you can’t find what you’re looking for, our team is here to help! Just give us a call, or stop by one of our branches today, and we’ll be sure to get you the answers you’re looking for.
- Online Banking FAQs
- E-Statements and E-Docs FAQs
- Secure Tokens FAQs
- Bank to Bank Transfers FAQs
- Mobile Banking FAQs (includes Mobile Deposit and SecureSwipe)
- Text Banking FAQs
- Debit Card FAQs
- Lost or Stolen Cards FAQs
- Telephone Banking FAQs
- Identity Theft FAQs
- Business Checking Account Analysis FAQs
- Positive Pay FAQs
External Link Disclaimer
KS StateBank has no control over information at any site hyperlinked to or from this site. KS StateBank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The privacy and security policies of the hyperlinked site may differ from that of KS StateBank. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by KS StateBank of any information in any hyperlinked site. KS StateBank bears no responsibility for the accuracy, legality, security measures, or content of the hyperlinked site or for that of subsequent links. User agrees to read and adhere to the policies and terms of use applicable to hyperlinked sites. Contact the external site for answers to questions regarding its content.
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×Email Disclaimer
NOTICE: Because there is a risk that information transmitted via internet email could fall into the wrong hands, KS StateBank recommends that confidential information, such as account numbers, social security numbers, or other identifying information, not be transmitted via email. Instead, please contact KS StateBank directly at your nearest bank branch, or use our secure KS StateBank message center. It is your responsibility to ensure that communications via internet email are virus free. No responsibility is accepted by KS StateBank for any adverse consequences, or violation of any law or regulation, resulting from your use of internet email.
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