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News for YOU! Business Edition

News for YOU! Business Edition is a quarterly newsletter provided by KS StateBank that offers tips and other helpful information for business owners. Feel free to sign up now to receive new editions of our newsletters by email each quarter.


March 2022

Put Cash Flow Control in Your Hands – with Digital Banking

Business doesn't stop. Unfortunately, neither does the need to stay on top of one of the most important contributors to the health of your business – your cash flow.

Fortunately, with digital banking, you have powerful tools to help you manage and monitor your business finances, anytime – at your fingertips

  • Account alerts. Need to know your balance or if a particular check or purchase has cleared your account? With online and mobile banking, you can set customized alerts to notify you when your balance reaches a level you specify or when a particular transaction occurs.
  • Mobile deposit. Time can be a business owner's most valued commodity. So, there's no need to waste it running to the bank or ATM to make deposits. With mobile check deposit, you can deposit checks from anywhere – in a snap – using the camera on your mobile device.
  • Automatic savings. Need to build up cash reserves for your business? You can set up automatic transfers to your savings or brokerage accounts on the frequency of your choice.
  • Pay bills. Automate the time-consuming tasks of paying bills. With online bill payment, you can save time and paper by paying bills electronically. You can even arrange to have recurring bills, such as your rent or mortgage paid automatically.
  • Get E-Statements. Save time filing and looking for bank statements and paper by enrolling in paperless statements.
  • Integrate your banking and financial software. Do you use accounting software to manage your business? You can import your banking activity to make it easier for you to view, reconcile, and manage your finances – in one place.

The power to manage your business finances truly is in your hands. Connect with our digital banking solutions today.


Streamline Your Payment Processing with SmartPay Express

If your business or nonprofit organization accepts payments for things like dues, rent or donations, our SmartPay Express solution could be a good choice to help streamline your payment processing. With the convenience of SmartPay Express you can easily accept payments and donations online using a variety of payment methods including ACH, credit cards and debit cards from a customized payment portal.

Here are a few things to know about SmartPay Express:

  • SmartPay Express is compatible with most merchant services providers.
  • Benefit from robust reporting that allows you to review payment data for better managed cash flow or import and export files for reconciliation.
  • Advanced security features verify every transaction is safe and secure for peace of mind for your company and your customers.
  • Registered users can view information about past payments or donations for year-end tax filing or other purposes.
  • Leverage our expertise for your business or nonprofit to create a sophisticated payment site.
  • Pages are branded to match the look and feel of your primary website.
  • Control field labels and add custom fields to collect specific information that is unique to your organization or company needs.
  • Upload data that can help verify the identity of your customers.
  • Your customers can make single payments or create a login and register for future payments

We’ve teamed up with industry experts to offer a custom-branded site for your business or organization that matches the look and feel of your own website through a unique URL. You don’t need to have the IT resources to create an online payments option. Our team will take care of it for you. We provide the support you need to accept payments and donations online which means you receive payments faster.

Our team welcomes the opportunity to show you how SmartPay Express can enhance your payment options. If you’d like to learn more about SmartPay Express and how it could be a good fit for your business or nonprofit organization, contacted a member of our Cash Management.

Get connected with your business banker and contact a KS StateBank Cash Management representative in your area.

Manhattan and Junction City


Melissa Brisbin

SVP, Cash Management

785-587-4000, ext. 146

Ed Klimek

VP, Business Development

785-587-4000, ext. 176

Andy Snyder

Wichita Market Business Development Officer


Marc Ward

EVP, Wichita Market President

Phoenix and Scottsdale  

Tami Camamo

VP, Cash Management Specialist


Sherie Fisher

AVP, Cash Management Specialist


Niko Mendez

Cash Management Specialist





December 2021

Get Paid Sooner: Improve the Collection of Your Accounts Receivable

Your cash flow is a key indicator of the financial health of your business. One of the most important ways to ensure good health is to manage your accounts receivable more efficiently. Here are seven ways to keep cash flowing in and your business moving forward:

  1. Get to know your customers. When you have a personal relationship with your customers, they are more likely to pay you.
  2. Get paid in advance. The best way to ensure payment is to ask for money upfront. You could start by requiring customers to make a deposit or pay a retainer when they sign on with you.
  3. Invoice immediately. It's a simple fact: the sooner you invoice your customers, the faster you'll get paid. Consider billing your customers electronically versus sending invoices in the mail to give customers a few extra days to pay.
  4. Offer more payment options. The more ways you give customers to pay, the more likely it is that they will pay you. Consider taking payments by phone or online and offering the ability to make recurring payments charged to their credit cards or automatically deducted from their bank accounts. KS StateBank now offers SmartPay Express which allows you to collect payments online using a custom web portal.
  5. Run aging reports. When you're busy serving your customers, it's easy to lose track of your outstanding invoices. One way to ensure that doesn't happen is to regularly run accounts receivable aging reports, which will help you keep track of late invoices. Then, you can send your customers payment reminders.
  6. Offer discounts for early payments. Give your customers an incentive to pay early by offering them a discount. Some companies also charge late fees for payments. If you do go the late fee route, make sure you clearly indicate the fees for late payments on the invoice.
  7. Establish payment policies with customers. When you sign up a new customer, be sure to review the payment terms even before you do business. The customer should know how and when you will invoice them, when payments are due, and any fees that may be assessed for late payments.

Remember, your accounts receivable is an asset, but only if you can turn it into healthy cash flow. SmartPay Express and Lockbox Services are great solutions to help you do just that. To find out more about how we can help, contact our Cash Management team by email or give us a call at 800-588-6805.


2022 Holiday Schedule

2021 is winding down and we want to remind you about our schedule for the remaining holidays this year and give you an advanced look at the dates for 2022. These are the dates that the Bank will be closed (or closes early), thus creating non-processing days for your transactions or early cutoff times for ACH activity.

Date 2021 Remaining Holidays

Friday, December 24

Bank closes at noon; ACH deadline is noon CT

 Christmas Eve
Saturday, December 25  Christmas Day
Date 2022 Holidays
Saturday, January 1 New Year's Day
Monday, January 17 Martin Luther King, Jr. Day
Monday February 21 Presidents Day
Monday, May 30 Memorial Day
Monday, June 20 Juneteenth (Observed)
Monday, July 4 Independence Day
Monday, September 5 Labor Day
Monday, October 10 Columbus Day
Friday, November 11 Veterans Day
Thursday, November 24 Thanksgiving Day
Monday, December 26 Christmas Day (Observed)

Download the printer-friendly version of the 2022 Federal Reserve Holiday Schedule for your records.

We wish you all a joyous holiday season and a prosperous new year.



September 2021

Build Your Business Budget

If you've ever listened to a financial expert or done any research on personal finance, you know that one of the most important steps you need to take is to create a monthly budget. Having a monthly budget can help you rein in your spending, maximize saving, and meet your long-term goals.

But having a budget isn't just important for your personal finances; it can help your business, too.

A business budget is actually a financial roadmap or plan that shows the money you expect to take in and pay out over a specified period of time. A strong budget can help you gain financial control by

  • Helping you monitor and reduce expenses.
  • Uncovering saving opportunities.
  • Forecasting revenue and expenses to help you plan more easily.
  • Preparing for unexpected financial challenges.
  • Helping you make more informed business decisions.

Sure, it's hard to think about adding another thing to your already-packed to-do list, but creating a business budget is actually not that hard to do.

Just follow these simple steps:

  • Add up your income. You’ll need to tally all sources of income for your business, including your sales as well as other sources of income, such as rent and investment income.
  • Record fixed and variable expenses. Your expenses include both fixed costs that are the same every month, such as your rent, as well as variable costs that change based on the activity of your business, such as your utility bills or payroll.
  • Estimate additional expenses. Consider the plans you have for your business, seasonality, and any expected changes that may come up that will result in additional expenses.
  • Determine your cash flow. Add up all your fixed, variable, and additional expenses and subtract them from your income. This will allow you to determine the cash flow you have available.
  • Set your budget. Once you know your cash flow, you can budget your money for expenses. Be sure to include saving money as part of your monthly budget.
  • Review and reassess. Your budget will be fluid; so, you'll want to review and adjust regularly based on the changing needs and performance of your business.

You can simplify this process with budgeting software programs. At KS StateBank we offer My Money, a free online financial management tool found in Online Banking. My Money makes it easier to create a budget and manage your spending. But, whether you use those programs or create your own, having that budget will take you to a new level of financial control and peace of mind.


The Business Credit Card

Small business plays a vital role in our economy. Virtually all financial institutions offer small business loans to qualified business customers making it easier than ever to establish a new business. So why apply for a business credit card?

Keep Track of All Your Business Expenses
The first and most obvious reason for a business credit card is to separate personal finances from business related purchases. With your business credit card, you can make all your transactions by phone, internet or in person. Then get periodic statements detailing all of your business expenses.

Business credit cards are accepted virtually everywhere that you shop. Covering business purchases with employee's personal money can get very messy. So instead of relying on cash, use a business credit card. Most credit card issuers offer a credit limit for employee cards as well as different methods to monitor how the card is used. This is true for KS StateBank Business Credit Cards. We can provide individual cards with customized limits for your employees and you can access our new 360Control application to monitor and manage your business credit cards.

Establish Your Business
A credit card with your business name on it gives your business credibility. A business credit card looks a lot more professional than paying from your own wallet. Just by owning a business credit card, your business can build credit. So when you need that business loan, you will get the best interest rate and qualify for higher amounts. As your credit builds you might also qualify for a lower interest business credit card.

So even if your business doesn't have a six-figure budget, a business credit card could help your business grow. You never know when your business might suddenly need extra money. Office equipment might need immediate replacement. Without a business credit card, financing could drastically interfere with your daily routine.

Earn Rewards with a Business Credit Card
You can also save money and earn rewards. Certain business credit cards give you cash back on all your purchases. A cash back business credit card is a great way to increase your profit margin. Contact our Cash Management team to learn more about the new KS StateBank Rebate Rewards program.

Not only does a business credit card provide convenience and rewards, it also helps to build business credit for the future of your company as you watch it grow!

To learn more about KS StateBank Business Credit Cards, contact a member of our Cash Management team at 800-588-6805 or by email.



June 2021

Safeguard Your Company's Data

Your customer data is one of your most valuable business assets. That's why it's critical that you protect it, especially today when cyber threats are on the rise. Here are some measures you can take to protect you and your customers from costly data breaches:

  • Keep software up-to-date. Make sure you install patches on all your company's software programs as soon as they become available.
  • Manage passwords. Your passwords are the gateway to your company's most sensitive data; it's essential that you select them carefully. Be sure to use a combination of random letters, numbers, and symbols that are difficult for others to guess. Also make sure that your passwords are changed regularly.
  • Limit access to data. Try to limit data access only to your most trusted employees. And offer regular training for them on best practices for protecting data.
  • Use encryption. A smart way to safeguard your data is to use encryption software that will protect the information you send and receive.
  • Be PCI compliant. If you accept credit and debit card payments, ensure that your processing meets PCI compliance standards.
  • Install antivirus software. Make sure every computer in your company is equipped with the latest anti-virus, anti-malware software.
  • Don't store unnecessary data. You should have complete knowledge of the data you have on file and what you absolutely need to keep. If you don't need to retain data, get rid of it. Also, to limit risk, avoid storing customer payment information, such as credit or debit card numbers.
  • Use a firewall. Firewalls can help you protect your company and customer data from hackers and malware.
  • Conduct security audits. Every year, review your policies, procedures, and equipment to identify any vulnerabilities.
  • Safeguard paper documents. If you store data the old-fashioned way, on paper, make sure that your files are in a secure location. Shred any documents you no longer need that contain sensitive information.
  • Be aware of email account compromise. This is one of the most financially damaging online crimes. Scammers might spoof an email or website, use malware or send spear phishing emails emails that look like they are from a trusted sender to trick victims into sharing confidential information. Be careful of what information you share online or on social media and don’t click on anything in an unsolicited email or text message, including attachments.
  • Watch out for wire fraud. With this type of fraud scammers may request that you wire money to them from a compromised or spoofed email address that may be familiar to you. It’s always good practice to follow-up with a phone call for verbal confirmation prior to initiating any form of payment.

A data breach can not only be costly to your business, but also can destroy the trust your customers have placed in you. Protect your data today!


Solutions to Help the Safety of Your Business

Safety and efficiency is important for every business and it’s important to have solutions to help strengthen the security of your day-to-day banking business. Here are some of the services we offer at KS StateBank that can help your business do just that.

  • Secure Tokens offer an additional layer of security for your Online Banking account. The Token generates a one-time 6-digit code (which will change every 30 seconds) to use at each Online Banking login, similar to an additional password.
  • E-Statements can be viewed and saved safely through Online Banking. These free electronic statements are identical to our printed statements and eliminates the need to store the paper version.
  • Positive Pay is an automated check fraud protection tool found in Online Banking that helps you safely approve and upload items to your accounts.
  • SmartPay Express makes it possible for you to accept credit card and ACH payments, membership dues and donations online easily from your company’s website.
  • SmartSafe is our cash deposit solution that allows you to deposit the cash you’ve collected throughout the day into your onsite safe. It incorporates bill validation, counterfeit detection, and software capabilities to provide online reporting for your business.  

Our Cash Management team is available to answer your questions concerning the safety and security of our products and services. For questions about these and other services, contact Cash Management by email or call 800-588-6805.



March 2021

Building Loyalty One Customer at a Time

Who are your best customers? It's one of the most important questions for business owners to answer in today's uber-competitive business marketplace. The answer, though, isn't all that difficult. It's your loyal customers.

As your parents probably told you growing up, loyalty matters. Especially in the business world. Loyal customers are likely to buy more from you, stay with you longer, and recommend you to other customers.

Here are some ways to build relationships and loyalty with your customers:

  • Know your best customers. So exactly who are your most loyal customers? They are the customers who have been with you the longest and who buy the most from you. You may be able to determine that through your sales data or just by seeing the customers who come into your business year after year. If you can identify your best customers, you can get to know them on a personal level, which helps increase loyalty.
  • Show appreciation. Your loyal customers do a lot for your business, so it's important to regularly thank them. That could involve sending them a note or email, or taking them out to lunch if possible. Even consider hosting Customer Appreciation events.
  • Stay in contact. Remember that your competitors are constantly vying for your customers' business. That's why you'll want to stay in front of your customers whenever you can. Consider sending them birthday greetings and picking up the phone and reaching out every so often to see if they need anything.
  • Reward customers. There's a reason why so many companies offer loyalty programs they work. They encourage repeat business, which is essential to building loyalty. You can reward customers by creating a loyalty program that offers exclusive offers, discounts, and even gifts for doing business with you.
  • Improve customer service. Every interaction you have with your customer whether it's online, in person, by phone, or even during product or service delivery is an opportunity to provide exceptional service to your customers. The better you serve your customers, the more likely they are to return and to recommend you to others.
  • Ask customers what they think. The best way to stay attuned to what customers want and need is to regularly ask them. Pick up the phone and ask them about the service they receive and ways you can improve. Or if you have many customers, send out customer surveys. Pay attention to what customers are saying and make necessary changes so they know that you are listening to them.

Loyalty matters, not just in building strong long-term relationships with your customers, but also in building your bottom line.


KS StateBank Cash Management Services

As a business owner, your workday probably never ends. We offer products and services designed to save you time, money and energy. Here are just a few of the cash management services we offer that can help improve the efficiency of your business operations.

Online Banking: Online Banking helps you stay connected to your accounts around the clock. You’ll benefit from additional cash management services found within Online Banking such as ACH services, free E-Statements and Online Bill Payment.

Positive Pay: Protect your business from fraud. Found in Online Banking, Positive Pay is an automated check fraud protection tool that helps you to safely approve and upload items to your accounts.

Remote Deposit: Reduce your liability and increase your efficiency by making check deposits without leaving your office. With Remote Deposit you can securely scan checks for deposit from your office into one or more business accounts and you’ll be able to access those deposits through your Online Banking account or a stand-alone service.

Merchant Services: Merchant Services allows you to easily accept all types of payments at your business and increase your revenue potential. We offer several processing solutions to help your business grow. We can conduct a rate review to determine if we can help you save on transaction fees.

SmartSafe: Our SmartSafe cash deposit solution allows you to focus on your customers and employees while providing a secure way to track, store, deposit and balance multiple cash sales. SmartSafe also incorporates dollar validation, counterfeit detection, and software capabilities to provide online reporting for your business for an added layer of safety.

Lockbox Services: Lockbox Services is our payment processing solution that helps your business collect, process and deposit payments. This remittance and check processing system will help streamline both the payment and receivables process. Our team of HIPPA certified processors are ready to serve you.

To learn more or to get started with one of our Cash Management services, contact a member of our Cash Management team by email or give us a call at 



December 2020

How to Prepare Your Finances for the New Year

The end of the year is traditionally a time for winding down. But as those who run successful businesses know, it's also a great opportunity to start gearing up for the New Year. Here are some ways you can get to work at putting your business in a great position for 2021:

  • Run your financial reports. When you manage a business, it's essential to always know where your business finances stand. Running financial reports, such as an income statement, balance sheet, and cash flow statement can help you determine the financial health of your business. If you use financial software, you can usually run these reports quite easily.
  • Analyze your sales. Just as it's important to understand the financial health of your business, it's also important to look at the health of your sales. How did your sales perform in the past year compared to the previous year? What products were sold most? Who were your best customers?
  • Have a plan for the new year. Once you know your sales and the financial health of your business, you can start planning for the year ahead. Begin by writing down specific goals and steps for meeting them. For example, if you want to add a new service or product, develop a marketing plan for how you will introduce it. Will you use social media or email marketing to promote your product?
  • Set a budget. With your goals established, you can begin allocating money for the next year. Be sure to be specific with your line items and to track spending in the New Year.
  • Monitor accounts receivables and payables. Before you close your books for the year, make sure you have collected all payments and paid all your invoices.

The bottom line is that the end of the year is the ideal time to work on your business planning and get off to a great start in 2021. Who doesn't like the sound of that?


2021 Holiday Schedule

The holiday season is in full swing, and we wanted to remind you about the remaining holidays for 2020 and give you an advance look at the dates for 2021. These are the dates that the Bank will be closed (or closes early), thus creating non-processing days for your transactions or early cutoff times for ACH activity. Please mark your calendars for these dates, but remember that we're always open at

Date 2020 Remaining Holidays

Thursday, December 24

Bank closes at noon; ACH deadline is noon CT

 Christmas Eve
 Friday, December 25  Christmas Day
Date 2021 Holidays
Friday, January 1 New Year's Day
Monday, January 18 Martin Luther King, Jr. Day
Monday February 15 Presidents Day
Monday, May 31 Memorial Day
Monday, July 5 Independence Day (Observed)
Monday, September 6 Labor Day
Monday, October 11 Columbus Day
Thursday, November 11 Veterans Day
Thursday, November 25 Thanksgiving Day

Friday, December 24

Bank closes at noon; ACH deadline is noon CT

Christmas Eve
Saturday, December 25 Christmas Day

Download the printer-friendly version of the 2021 Federal Reserve Holiday Schedule for your records.


September 2020

Staying Connected to Your Customers in Uncertain Times

Business owners know better than anyone: it's competitive out there. Your customers now have a world of places to take their business across the street or around the world. That, of course, brings up an important question: How do you get your customers to stay with you?

One of the most important ways to retain customers has always been to build personal relationships with them. In the past that wasn't as difficult, particularly when you have local customers who frequent your place of business or welcome the opportunity to have you visit theirs. Today, however, amidst the COVID-19 pandemic, those options may no longer be possible.

So how can you maintain close contact with your customers and stay attuned to their changing needs? The answer is right in front of you. Literally.

Thanks to technology, you now have a wealth of ways to stay in touch with your customers without leaving your business. Here are five ways you can leverage the power of technology to stay in touch with your customers in uncertain times:

  • Zoom in on their needs. As a business owner, you constantly need to be in front of your customers. Fortunately, technology like FaceTime and Zoom allows you to do that. If you can, set up regular meetings and check-ins with your customers.
  • Email regularly. Just as you rely on your customers for your business, they rely on yours. That's why it's critical to keep them updated on what's happening with your company. If you've changed your hours or your policies due to COVID-19 or are offering new products or services, send emails to inform your customers. Be sure to tell them about safety precautions you may have taken and to let them know that you're still there to help them.
  • Leverage social media. If there ever was a time to use the power of social media, it's now. Use your networks to provide information that may help your customers manage some of the challenges they may be facing. Be sure to share information that's timely, relevant, and of course, hopeful.
  • Conduct online surveys. Chances are, the needs your clients had before COVID-19 are very different from the ones they have now. One way to learn more about what your customers want and need is to ask them. Consider sending out surveys with a special incentive or offer for customers who take the time to participate.
  • Offer online buying options. If your sales are traditionally made at your place of business, think about enhancing your e-commerce solutions to allow customers to order remotely. Also, make sure your customers have easy and convenient access to customer support if they have questions or need assistance.
  • Make a personal connection. Technology isn’t always needed to connect with your customers. Most everyone enjoys receiving mail, especially when it’s not a bill, so try sending a hand written note. You could also make a phone call to your customers to check in on them. A brief phone conversation can leave a lasting impression.

The bottom line is that in these challenging times, your customers don't just want to hear from you, they need to. Staying connected and attuned to your customers' changing needs will remind them why they chose your business in the first place.


Payment Solutions for your Business

Our goal at KS StateBank is to provide our clients with the best products and services available. So we’ve partnered with industry leader Elavon to offer flexible, innovative and security focused Merchant Services for your business.

By choosing KS StateBank for your payment processing solutions, your business will benefit from:

  • Payment acceptance for all card types including PIN Debit, EBT, Corporate/Purchasing cards, American Express, etc. reducing the need to turn customers away.
  • Innovative technology that includes chip card/EMV terminals, all-in-one wireless smart terminals, mobile, tablet and e-commerce payment solutions making it easier for your business to stay up-to-date.
  • Trust and reliability with security solutions that can help you protect your customers’ payment card data. Their processing platform also has a high average uptime rate meaning less downtime for your business.
  • A dedicated account manager to answer any questions and assist you as your payment processing needs change and grow. We know your business may not just be 9 to 5. That’s why Elavon’s customer care team is available 24/7/365.

If you would like more information, contact our Cash Management team by email or give us a call at 800-588-6805 and ask about our complementary competitive business analysis to see if we may be able to save you money.



June 2020

Protect Your Business in an Economic Downturn

They say nothing lasts forever. The U.S. economy is certainly proof of that. Almost overnight, we went from the largest period of economic expansion to record levels of unemployment with the coronavirus. Managing a business is difficult in good economic periods, but in periods of economic downturn, it can be extraordinarily challenging. Whether you are able to implement them now or keep them in mind for the future, there are some steps you can take to prepare your business for unpredictable economic times. Here are a few of them:

  • Cut expenses. Positive cash flow is vital to the health of any business. In economic downturns when sales may be down and customers may take longer to pay you, your cash flow can be strained. One way to improve cash flow is to reduce unnecessary expenses. Take some time to analyze your expenses and determine possible ways to cut costs. Just make sure your cuts don't impact the quality of the product or service you offer.
  • Build cash reserves. Business is unpredictable in and of itself. That's why it's essential to have a separate account for an emergency fund with three to six months of business expenses.
  • Manage inventory. One common mistake businesses make is having too much inventory. In challenging economic times that inventory can be difficult to move. That why it's important to monitor inventory levels and look for ways to lower costs.
  • Manage receivables. Again, in challenging economic times, your customers may take longer to pay you or not pay you at all, which can negatively impact your cash flow. Be sure to stay on top of invoices you send, and to only offer the most favorable credit terms to your best paying customers. We offer a payment processing solution, Lockbox Services, which will help your business increase efficiencies and cash flow while decreasing paperwork and costs.
  • Build relationships with your existing customers. Who better to buy from your business than your own customers? Look for ways to enhance the products/services you offer to your current customers and identify opportunities to cross-sell additional solutions to increase revenue.
  • Monitor your financials. Your financial statements are indicators of the health of your business, so it's important to regularly run reports, such as income statements, balance sheets, and cash flow statements so you know exactly where your finances stand.

While it would be great to predict when an economic downturn may occur, it's simply not possible. It is, however, possible to prepare your business for any economic challenges that may be ahead. To find out more about how we can help you, contact our Cash Management team by email or give us a call at 800-588-6805.


Reopening Our Lobbies

We are pleased to open the lobbies at some of our Kansas branches. The lobbies at our Westloop and Highway 24 branches in Manhattan, as well as at our Junction City and Wichita branches, are now open to assist clients. The lobby of our Phoenix branch is also open. Our Aggieville and Downtown Manhattan branches will continue to serve clients through our drive up lanes.

As we focus on delivering services in a safe manner for KS StateBank clients and our team, you will notice some changes since your last visit. Retail Bankers may be wearing gloves and face coverings. There will be protective plexiglass guards in place at the teller line and Personal Banker desks along with signage and floor markings reminding you to practice social distancing. To support the enhanced cleaning efforts of or branch facilities, your access to public spaces within our branches will be limited to areas designated for customer service activities. We greatly appreciate your assistance in complying with these measures that are designed to not only help ensure the health and safety of our KS StateBank team, but to ensure the health and safety of you and all of our KS StateBank clients.

As we have over the last couple of months, we encourage you to use our contactless banking options whenever possible. Our drive ups, Online Banking, Mobile Banking and Telephone Banking services are a convenient and free alternative to visiting our branches.

Before visiting a branch, we ask that you assess your own personal health. If you are feeling any symptoms of not being healthy, we kindly ask that you visit the bank at another time and use one of our self-service banking options.

While we’ve made some changes, we are still here for you providing the exceptional service you’ve come to expect from our team. Thank you for choosing
KS StateBank!



March 2020

Safeguard Your Business From Risk

Running your own business comes with its share of rewards. But as experienced business owners know, with reward comes risk. From data breaches to competitive pressures, every business must contend with a variety of threats and challenges. The most successful businesses, however, understand the importance of planning for and managing them.

Here are some ways to manage risks in your business:

  • Business planning. When you started your business, you may have developed a business plan. Your business plan is essentially a blueprint for your business that outlines your goals and business strategy. Updating your business plan will help you plan ahead, review your financial performance, assess your products, evaluate the competitive and regulatory environments, and set goals for the future.
  • Financial planning. When you set goals in your business plan, you'll need to determine the money you will require to support them. For example, if your goal is to expand, you should determine how much money you'll need to borrow. Financial planning involves budgeting and forecasting.
  • Cash flow management. Your company's cash flow is the most important indicator of the financial health of your business. That's why it's essential to monitor your income and expenses. If cash flow is a problem, look for ways to reduce expenses or increase income. If you have a surplus of cash flow, consider using cash management solutions to maximize those funds.
  • Emergency expense planning. Managing a business often means managing unexpected expenses. Having emergency savings can provide a safety net. You may also consider having a line of credit that you can access to help you manage cash flow problems that may arise.
  • Fraud protection. Cyber theft is one of the fastest growing crimes in America. It's imperative that your business devote resources to guard against breaches, including firewalls and virus protection programs.
  • Insurance protection. General liability insurance can protect you from claims including bodily injury, personal injury, and property damage. If your business provides advice or services, you may require professional liability insurance or errors and omissions insurance that could cover costs if your clients hold you responsible for losses. In addition, with the growth in cyber threats, having cyber insurance can be a smart way to protect your business.

While you can't always predict when a threat might occur for your business, you can put yourself in a better financial position to be ready for it.


Stay Connected to All Things KS StateBank

Now it’s even easier to stay connected to what’s happening at KS StateBank! Not only can you find us on Facebook and LinkedIn, but we’re now on Instagram and Twitter as well. We’ll be sharing what’s happening in our communities, bank news, product information, financial tips and more.

Just remember not to post personal or account information on any social network. If you have a question regarding anything specific on your accounts, Client Care would be happy to help! Just give them a call at 800-588-6805.



December 2019

Business Resolutions for the Start of the New Year

A new year is just around the corner and it’s the perfect time to make resolutions on ways to improve in your personal life. But what about your business life? What goals can you set to help your business in 2020? Here are some common resolutions for business owners to consider for the new year.

  • Boost cash flow. Cash flow is essential to business success. Look for ways you can expedite collections, pay suppliers more efficiently, and maximize idle funds. Our Cash Management team offers solutions, like Lockbox Services, Merchant Services and Business Online Banking that can help improve your cash flow.
  • Network more. As a business owner, you should always be looking for ways to build relationships and new business opportunities. Consider working your industry, community, and alumni networks. You can also utilize LinkedIn to locate and communicate with professional connections.
  • Maximize social media. Social media can be a cost-effective and smart way to reach customers and prospects. Determine how you can better leverage social networks to connect with prospects and customers. For example, is there content you can provide to help educate and engage your customers and prospects? Develop a social media plan and stick to it.
  • Build relationships with customers. Your company's greatest asset is the customers who have entrusted you with their business. Take the time to get to know your best customers and to reach out to let them know how important their business is to you. Ask about services/solutions they may require and work toward delivering them.
  • Find more balance. One of the biggest challenges for business owners is achieving work/life balance. Try to set clear working hours and stick to them. Another way to achieve balance is to delegate responsibilities to your trusted employees.

Resolve to take care of business in 2020.
Are there other goals that may help your business in 2020? Take some time to think about ways to improve and set your plans in motion.

Do you want to learn more about how our Cash Management solutions can help your business in the new year? Contact our Cash Management team to learn more about our full line of products and services. On-site demos are also available.


Important Fraud Protection Reminder

Fraud can happen anytime of the year so we encourage you to check your accounts daily for suspicious activity. Let our Cash Management team know about any concerns as soon as possible and if you suspect that you received a fraudulent check, you need to inform us within 24 hours of the time the deposit hits your account. You can also take advantage of our Positive Pay service which adds another layer of protection to your accounts by putting you in control of authorizing issued checks.


2020 Holiday Schedule

With the busy holiday season in full swing, we wanted to remind you about the remaining holidays for 2019 and give you an advance look at the dates for 2020. These are the dates that the Bank will be closed (or closes early), thus creating non-processing days for your transactions or early cutoff times for ACH activity. Please mark your calendars for these dates, but remember that we're always open at

Date 2019 Remaining Holidays

Tuesday, December 24

Bank closes at noon; ACH deadline is 11 a.m. CT

 Christmas Eve
 Wednesday, December 25  Christmas Day
Date 2020 Holidays
Wednesday, January 1 New Year's Day
Monday, January 20 Martin Luther King, Jr. Day
Monday February 17 Presidents Day
Monday, May 25 Memorial Day
Saturday, July 4 Independence Day
Monday, September 7 Labor Day
Monday, October 12 Columbus Day
Wednesday, November 11 Veterans Day
Thursday, November 26 Thanksgiving Day

Thursday, December 24

Bank closes at noon; ACH deadline is 11 a.m. CT

Christmas Eve
Friday, December 25 Christmas Day

Download the printer-friendly version of the 2020 Federal Reserve Holiday Schedule for your records.



September 2019

Health Savings Accounts

Health Savings Accounts (HSAs) offer tremendous advantages to your employees and can be a breeze with the right administrator. KS StateBank has teamed with BPAS to bring you a vertically integrated HSA solution with the record keeper, administrator, clearing firm, custodial, and customer services under one company. Roadways HSA from BPAS provides a cost-effective and worry-free HSA solution with efficiency, operational accuracy, superior customer service, and the highest levels of security available.

What is an HSA?
An HSA is a tax-advantaged medical savings account available to U.S. taxpayers enrolled in a qualified high deductible health plan (HDHP). HSAs offer consumers the opportunity to make conscious decisions on how to spend health care dollars. Because it's their money at stake, they more carefully consider the costs and benefits of various healthcare-related procedures.

Unlike a flexible spending account (FSA), HSA funds roll over and accumulate year to year-there's no "use it or lose it rule:' HSAs are owned by the individual so they're portable and remain with the employee during employment and throughout retirement.

Why Offer an HSA
Healthcare is a key benefit for attracting top talent. It's also one of the most expensive. Paired with an HDHP, HSAs can result in significant savings for employers. HDHPs typically come with lower insurance premiums than traditional insurance plans. Many employers contribute premium savings to their employee HSAs. Employees may use HSA funds to pay for deductibles, co-pays, coinsurance, and other eligible expenses now or save the money to use during retirement. With Roadways HSA, employers save money and employees have more spending money per paycheck, save more money for retirement, and make money by investing.

Let us know if you would like more information about Roadways HSA and how it can help you and your employees.


How can Positive Pay help protect your business?

As a business owner, you’ve got a lot on your plate and one of the last things you want to worry about is fraud.  There are several ways businesses can become the victims of fraud, but thankfully there are solutions that can help prevent it and keep your business safe. Check fraud is one of those channels used to take advantage of businesses and, unfortunately, there has been an increase locally and nationally. We want to make sure you are aware of our Positive Pay services which can ease your mind and help protect your business.

Positive Pay puts you in control of authorizing issued checks and allows you to digitally confirm presented checks for payment. You can transmit files of checks you’ve written directly through Online Banking. Those files are then compared against the list of presented checks. Unauthorized items are not processed and become exception items to be worked out the next business day.

We want check fraud to be one less thing for you to worry about. Contact our Cash Management team to get started with Positive Pay.


Contact KS StateBank Cash Management

For more information about either of these products, our Cash Management team can be reached by phone at 800-588-6805 or by email.



June 2019

Put Your Business Banking Relationship to Work for You

It's no secret that building strong and healthy relationships takes time and effort. If you own a business, that's especially true about one of your most important relationships the one you have with your bank. A good business banking relationship can give you a powerful competitive advantage, which is why it's so important to spend time with your business banker. By meeting with your banker regularly, you can educate them about your business opportunities and challenges, and reap some positive benefits that may include:

  • Reduced fees. Your banker can look at the accounts and services you are using and see if there are ways to reduce fees.
  • Business guidance. A good business banker should be a trusted advisor who can help you manage business challenges and capitalize on opportunities.
  • Referrals. Because they work with many business owners, business bankers are very connected. They can not only recommend your business to others, but also connect you to other service professionals to help you manage your business. For example, they may be able to recommend a good attorney or a CPA for your business.
  • Market knowledge. If your business banker is familiar with your market area, they can be a valuable resource to help you manage your business and understand the economic and competitive landscape in which your company operates.
  • Easier financing. Are you thinking about expanding your business or do you need assistance with managing seasonal cash flow? If your banker knows you and understands your business, it may be easier for you to get the financing you need.
  • Managing money more efficiently. Your banker can tell you about new products or services to help you manage your cash flow.

The easiest way to build a relationship with your business banker is to meet with him or her periodically. Take the time to share information about your business and to invite your banker to visit your company. You’ll quickly discover that building a healthy relationship can help you build your bottom line.

Get connected with your business banker and contact a KS StateBank Cash Management representative in your area.

Manhattan, Junction City and Wichita
Melissa Gamino
VP, Cash Management
785-587-4000, ext. 146

Ed Klimek
VP, Business Development
785-587-4000, ext. 176

Tami Camamo
VP, Treasury Management

Sherie Fisher
AVP, Cash Management Client Specialist



March 2019

Lockbox Services Our Payment Processing Solution

Are you looking for a way to make your payment process more efficient? Lockbox Services will do just that and help you increase your cash flow. Our remittance and check processing system will help streamline both the payment and receivable process so you have more time to focus on your business.

KS StateBank Lockbox Services offer state-of-the-art functionality giving you a complete remittance and check processing solution which includes:

  • Automated reporting function to simplify accounting practices
  • Upload a custom file to post received payments to your clients’ accounts
  • Image storage for a full year, with extended storage options also available
  • Remote scanning capability at your business for walk-in payments
  • Daily sweep of collected funds into designated KS StateBank deposit or loan accounts

Our KS StateBank team handles all payment processing and deposits freeing up valuable staff time.

Deposits received with your lockbox service before 1 p.m. (CT) are deposited and accessible the same day. All documents are archived on our servers, and original information is kept for 90 days. You will be able to access images of the deposited items, remittance and correspondence items online to view, print or download.

If your business is in the healthcare field we also offer Lockbox Services for Healthcare which is a Healthcare Revenue Cycle Management (HRCM) system designed specifically for the payment processing needs of the healthcare industry. We provide healthcare billing departments with a secure single point of reference for claim research, archival, and reconciliation.

To learn more about how Lockbox Services can help your business, contact our Cash Management team by email or give us a call at 800-588-6805.


Finding the Perfect Hire for the Job

Any human resources professional can tell you; hiring employees takes time. That makes it especially difficult for business owners who are often too busy with the day-to-day aspects of running a business to sort through resumes and set up interviews. But as most business owners know, finding the right candidate is extremely important, especially since hiring the wrong one can cost thousands of dollars.

So how do you set out to find the perfect match for your company? You can start by taking these steps:

  • Take time to write your job descriptions and posts. A job description is an advertisement for your company and as such, should be compelling and comprehensive. Talk to the department manager as well as co-workers and colleagues who interact with the department to determine the most important duties of the position as well as the skills required and needed.
  • Use your industry/association connections. One way to find qualified candidates is to network in trade and professional association groups for potential candidates. You're more likely to find a candidate who will know your industry, competition, and marketplace.
  • Advertise your position. Once you have your job description, advertise it online to job posting sites, such as Indeed and LinkedIn.
  • Involve staff and managers in the interview process. Ask other members of the department to participate in the interview process. Because they are familiar with the responsibilities of the position and dynamics of the department, they may be in a better position to evaluate a candidate's ability to fit in and do the job.
  • Engage your employees. Who better to recommend the best candidates than your best employees? Consider offering a referral bonus to encourage involvement.
  • Screen resumes carefully. When you receive applications, resumes, and cover letters, review them against the job description and required skills to ensure they match.
  • Pre-screen candidates. It may be an added step, but it can save you time and money in the long run. Take some time to screen applicants over the phone to determine their qualifications and experience and even their salary requirements.
  • Perfect the interview process. Before you bring in candidates, make sure you're prepared to interview them. Have a meeting with all the interviewers in your company to review what you're looking for in a candidate and ensure they ask the right questions. Then, after the interviews, reconvene to discuss results.
  • Do a background check. Once you have an ideal candidate, verify their work references and criminal history.

The bottom line is that taking the time to find the right candidate will save your company money and actually help your bottom line.


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