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Contact Us

At KS StateBank, we try to be as accessible as possible when you need us. We have a dedicated group of Client Care specialists who are ready to help answer your questions when you have them, and several convenient products and services to keep you connected to your accounts when we’re not here.

If you haven’t found what you’re looking for, check out our Learning Center. It includes product and service User Guides, FAQs and other useful information.

Routing Number

101101536

Call Us

Client Care

Monday - Friday, 8 a.m. - 6 p.m. CT
Saturday, 9 a.m. - noon CT
785-587-4000 (local)
800-588-6805 (call toll-free or text message)
785-564-6219 (TTY access for the hearing impaired)

Telephone Banking

Automated Phone Banking 24/7
785-587-4040 (local)
866-587-4040 (toll-free)

Email Us

Send us a secure email using our Confidential Email system. If you do not know your intended recipient’s email address, feel free to send your email to clientcare@ksstate.bank and we will direct your email on to the appropriate person.

Visit a Branch, ATM or Loan Production Office

Mailing Address

Our corporate office is located at:
KS StateBank
1010 Westloop Place
Manhattan, KS 66502 

24 Hour Online and Mobile Banking

Online Banking

Sign up for Online Banking

Mobile Banking

Access with mobile web at ksstatebank.mobi or download the app from your app store.

Text Banking

Enroll through your Mobile Banking app, or by calling Client Care. Once enrolled, text appropriate commands to 39257.

Lost or Stolen Cards

Debit Cards

If you believe your KS StateBank Debit Card has been lost or stolen, please contact us immediately at 800-588-6805 during office hours (or call 866-546-8273 outside of business hours), report it through your Online Banking (under the options menu) or send us a Secure Message through Online Banking.

Credit Cards

If you believe your KS StateBank Credit Card has been lost or stolen, please contact us immediately at 800-588-6805 or send a Secure Message through Online Banking. If you have a VISA® Credit Card, you may also contact them directly during non-banking hours at 800-423-7503. 

Holiday Schedule

KS StateBank will be closed in observance of the following federal holidays in 2018.

DateHoliday
Monday, January 1 New Year’s Day
Monday, January 15 Martin Luther King, Jr. Day 
Monday, February 19 Presidents Day
Monday, May 28 Memorial Day
Wednesday, July 4 Independence Day
Monday, September 3 Labor Day
Monday, October 8       Columbus Day
Monday, November 12 Veterans Day (Observed)
Thursday, November 22 Thanksgiving Day

Monday, December 24

Bank closes at noon: ACH deadline is 11 a.m. CT

Christmas Eve
Tuesday, December 25      Christmas Day 

But remember—we’re always open with Online Banking and Mobile Banking.

Business clients: Download the 2018 Federal Reserve Holiday Schedule for your records.

DOWNLOAD OUR APP:

  • Google Play
  • Amazon
  • Apple App Store

External Link Disclaimer

KS STATEBANK HAS NO CONTROL OVER INFORMATION AT ANY SITE HYPERLINKED TO OR FROM THIS SITE. KS STATEBANK MAKES NO REPRESENTATION CONCERNING AND IS NOT RESPONSIBLE FOR THE QUALITY, CONTENT, NATURE, OR RELIABILITY OF ANY HYPERLINKED SITE AND IS PROVIDING THIS HYPERLINK TO YOU ONLY AS A CONVENIENCE. THE PRIVACY AND SECURITY POLICIES OF THE HYPERLINKED SITE MAY DIFFER FROM THAT OF KS STATEBANK. THE INCLUSION OF ANY HYPERLINK DOES NOT IMPLY ANY ENDORSEMENT, INVESTIGATION, VERIFICATION OR MONITORING BY KS STATEBANK OF ANY INFORMATION IN ANY HYPERLINKED SITE. KS STATEBANK BEARS NO RESPONSIBILITY FOR THE ACCURACY, LEGALITY, SECURITY MEASURES, OR CONTENT OF THE HYPERLINKED SITE OR FOR THAT OF SUBSEQUENT LINKS. USER AGREES TO READ AND ADHERE TO THE POLICIES AND TERMS OF USE APPLICABLE TO HYPERLINKED SITES. CONTACT THE EXTERNAL SITE FOR ANSWERS TO QUESTIONS REGARDING ITS CONTENT.

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Email Disclaimer

NOTICE: BECAUSE THERE IS A RISK THAT INFORMATION TRANSMITTED VIA INTERNET EMAIL COULD FALL INTO THE WRONG HANDS, KS STATEBANK RECOMMENDS THAT CONFIDENTIAL INFORMATION, SUCH AS ACCOUNT NUMBERS, SOCIAL SECURITY NUMBERS, OR OTHER IDENTIFYING INFORMATION, NOT BE TRANSMITTED VIA EMAIL. INSTEAD, PLEASE CONTACT KS STATEBANK DIRECTLY AT YOUR NEAREST BANK BRANCH, OR USE OUR SECURE KS STATEBANK MESSAGE CENTER. IT IS YOUR RESPONSIBILITY TO ENSURE THAT COMMUNICATIONS VIA INTERNET EMAIL ARE VIRUS FREE. NO RESPONSIBILITY IS ACCEPTED BY KS STATEBANK FOR ANY ADVERSE CONSEQUENCES, OR VIOLATION OF ANY LAW OR REGULATION, RESULTING FROM YOUR USE OF INTERNET EMAIL.

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