Learning Center
Much like the library, KS StateBank’s Learning Center was designed to be your resource for information. Whether you have questions about a particular product or need step-by-step instructions for one of our services, we hope you’ll find what you’re looking for right here.
Can’t find the answer? We’re happy to help! Just give our Client Care team a call at 800-588-6805 or stop by one of our branches and we’ll either help you find the information on the website, or we’ll walk you through your issue.
Security Awareness
Consumer Resources
- Debit Card Security
- How to Prevent Identity Theft
- Mobile Banking Security (PDF)
- Mobile Banking Security (Spanish, PDF)
- Coronavirus Scams - from the Federal Trade Commission
- How to Avoid Phishing Scams
Business Resources
- Cyber Essentials Starter Kit
- Cybersecurity Awareness Resource
- What to Know About Corporate Account Takeover
- Payroll Phishing
Financial Education
- ABA: Why Your Money is Safer in a Bank
- FDIC Deposit Insurance
- FDIC’s Electronic Deposit Insurance Estimator (EDIE)
- FDIC: Money Smart (online lessons) – English
- High-Balance Deposits with the IntraFi network
User Guides and FAQs
Online Banking
- Online Banking User Guide (PDF)
- Online Banking FAQ
- E-Statements and E-Docs FAQ
- Online Bill Payment User Guides
- Secure Tokens User Guide (PDF)
- Secure Tokens FAQ
- Bank to Bank Transfers User Guide (PDF)
- Bank to Bank Transfers FAQ
- My Money Quick Start Guide
Business Online Banking
Mobile Banking
- Mobile Banking App User Guide (PDF)
- Bill Payment Updates for Mobile Banking Guide (PDF)
- Mobile Banking FAQ – includes Mobile Deposit and SecureSwipe
- Text Banking FAQ
Debit Cards
Business Credit Cards
Telephone Banking
Beneficial Ownership Rules
Helpful Tips and Tools
Forms
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External Link Disclaimer
KS StateBank has no control over information at any site hyperlinked to or from this site. KS StateBank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The privacy and security policies of the hyperlinked site may differ from that of KS StateBank. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by KS StateBank of any information in any hyperlinked site. KS StateBank bears no responsibility for the accuracy, legality, security measures, or content of the hyperlinked site or for that of subsequent links. User agrees to read and adhere to the policies and terms of use applicable to hyperlinked sites. Contact the external site for answers to questions regarding its content.
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×Email Disclaimer
NOTICE: Because there is a risk that information transmitted via internet email could fall into the wrong hands, KS StateBank recommends that confidential information, such as account numbers, social security numbers, or other identifying information, not be transmitted via email. Instead, please contact KS StateBank directly at your nearest bank branch, or use our secure KS StateBank message center. It is your responsibility to ensure that communications via internet email are virus free. No responsibility is accepted by KS StateBank for any adverse consequences, or violation of any law or regulation, resulting from your use of internet email.
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