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Coronavirus Response

Branch Access

Lobby access is currently by appointment only at our Downtown branch in Manhattan. Our team is available to assist you in the drive up. If your banking business requires that you come into the branch, please call 800-588-6805 to make an appointment.

The lobbies at our Westloop, Highway 24, Junction City and Wichita branches are open to assist clients Monday through Friday. Access to the lobbies at these locations is by appointment only on Saturdays. Please call 800-588-6805 to make an appointment. The lobby of our Phoenix branch is also open.

Lobby and drive up hours can be found on our Locations and Hours page.

Alternative Banking Options

Drive Up and Night Drop: Most banking business can be conducted at our drive ups. Deposits and loan payments can also be left in our night drop boxes and will be processed the next business day. Our drive up hours can be found on our Locations and Hours page.

Online Banking and Mobile Banking: Online and Mobile Banking allow you to check balances and account activity, pay bills and make transfers and more. You can also make free check deposits with Mobile Banking using the Mobile Deposit feature.

If you are not signed up for Online Banking, a member of our Retail Team or Client Care can help get you started. Business clients should contact our Cash Management team for online services.

Telephone Banking: Our free automated telephone banking system is available anytime at 866-587-4040. Similar to Online Banking, you can check balances, review account activity, make transfers, make loan payments and more.

Contact Client Care: Our Client Care team is available to help you Monday through Friday, 8 a.m. to 6 p.m. CT and Saturday, 9 a.m. to noon CT. They can be reached by calling 800-588-6505. TTY access for our hearing impaired clients is 785-564-6219.

Call Ahead: Please call the branch ahead of your visit to avoid possible wait time.

Be Aware of Coronavirus Related Fraud and Scams

We encourage you to read the information provided on the Federal Trade Commission's website regarding Coronavirus related scams. The FTC has also provided five things you can do to avoid Coronavirus scams:

  1. Ignore offers for vaccinations and home test kits
  2. Hang up on robocalls
  3. Watch out for phishing emails and text messages
  4. Research before you donate
  5. Stay in the know - Visit the FTC's website for the lates information on scams.

Please remember that KS StateBank will not call our clients for account numbers or personal information. Also, the government will not be calling for your Social
Security number, account numbers or credit card numbers. 

We will continue to monitor this evolving situation closely. We encourage you to check our website or our social media sites for updates. You are also welcome to call us with any questions. We appreciate your understanding and look forward to serving you.

Thank you for choosing KS StateBank!

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External Link Disclaimer

KS StateBank has no control over information at any site hyperlinked to or from this site. KS StateBank makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience. The privacy and security policies of the hyperlinked site may differ from that of KS StateBank. The inclusion of any hyperlink does not imply any endorsement, investigation, verification or monitoring by KS StateBank of any information in any hyperlinked site. KS StateBank bears no responsibility for the accuracy, legality, security measures, or content of the hyperlinked site or for that of subsequent links. User agrees to read and adhere to the policies and terms of use applicable to hyperlinked sites. Contact the external site for answers to questions regarding its content.

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Email Disclaimer

NOTICE: Because there is a risk that information transmitted via internet email could fall into the wrong hands, KS StateBank recommends that confidential information, such as account numbers, social security numbers, or other identifying information, not be transmitted via email. Instead, please contact KS StateBank directly at your nearest bank branch, or use our secure KS StateBank message center. It is your responsibility to ensure that communications via internet email are virus free. No responsibility is accepted by KS StateBank for any adverse consequences, or violation of any law or regulation, resulting from your use of internet email.

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